You should select shipping method to proceed an order.
For international orders - standard shipping.
For orders throughout Russia:
1. Standard shipping(with or without sweatshirt)
2. Courrier service EMS Russian post
3. Express shipping to Moscow(delivery on the next work day)
We ship from Saint-Petersburg, Russia.
(!)The order processing is made within 1-3 working days, excluding the day of ordering. Delivery times meet the deadlines of shipping companies. Please consider this information while ordering.
In case there are any questions regarding your order, the online store manager will contact you for clarifying details.
(!)In case the manager trying to contact you won't get any response within 3 days, the order will be cancelled. Please keep in touch and specify your data correctly. Standard shipping
The trackable shipping by Russian post. Likely, you should pick up the parcel at the local post office.
The average delivery time throughout Russia: 4-14 work days.
The average time for international shipping: 2-4 weeks.
Courier delivery throughout Russia
- The shipping is trackable, but Russian post system is not integrated with systems of all countries, that's why sometimes when parcel leaves Russia, a status of a parcel updates with some delay.
- The parcels are sent twice a week;
- In 3 days after the order is shipped you'll receive the tracking number by e-mail, so you can track the order at pochta.ru
- (!) If the recipient doesn't collect the order at the local post office within one month after arrival, the order is returned to sender, resending will be charged additionally
Courier service "Ems Russian Post". Your order will be delivered right to the address.
The delivery time for Russia: 2-10 work days.
- here you can see the list of cities to which carrier delivers and delivery time;
- The orders are sent on work days on the following day after ordering, if the order was made until 14:00.
Express shipping to Moscow
- You will receive a tracking number by e-mail within 3 days after ordering.
The express delivery to Moscow delivery for next work day by courier service express.ru. The order will be delivered to the address.
The orders are sent at the day of ordering, if the order was made until 14:00.International courrier shipping
If you're interested in faster international shipping, please contact us via e-mail email@example.com or What's app +79312906860 and we'll count the cost depending on your country and organize express shipping.Returns&Refunds
The refund of the items you bought is possible within seven days after receiveing the order, regardless the shipping method. Please contact us via email firstname.lastname@example.org and notify us in advance about your intention to return or exchange goods(with marks of positions for exchange).
Once we receive the product and verify it, the refund or exchange will be made. You'll get the return by the same method you chose during checkout.
The return and exchange shipping is at the customer's expense. Please note that the clothes with any stains(e.g., cosmetics) is not accepted to return or exchange.